Our organisation had never used a CRM before, so we were not sure if the solution would work for us. We did not provide VTCRM Consultant with a proper Requirement Specification document and were worried that something would fall through the cracks. I must commend at how well VTCRM Consultant anticipated every contingency and managed to deliver and implement the CRM solution well before the deadline. My boss has been very appreciative and commented on how well they have organized the project. The team at VT CRM Consultants have great commitment to their work and I have always admired their unfailing attention to detail. Their ability to provide us the resolution quickly exceeded our expectations. So guys, if you are looking for a CRM solution for your organisation look no further than VT CRM Consultants Pty Ltd. I am merely sharing my experience as a humble note of appreciation for the outstanding customer service provided by VT CRM Consultants. I must admit that this is one decision we made and don't regret it. I would especially like to commend Sulochana for her professionalism and for the ongoing excellent service that I have been receiving. She always goes to great lengths. to help me whenever I require any help or need any customisation for our CRM users. Sulochana also has a very dedicated team of talented developers (Rahul and the others...) and I believe she is well respected to get every task completed on time. I have always received quality service and Sulochana is so prompt that it sometimes makes me feel she is sitting beside the phone to help me out. She always knows just what to do to solve my problem quickly and ensures that my request is resolved before the deadline and my users are happy. Before we signed up with VT CRM Consultants we had shopped for quite some time on the best price for a CRM Solution while maintaining quality service. I must admit that VT CRM Consultants has always been as good as their word. Their prices were at least ten percent lower than the closest competitors. I hope VT CRM Consultants will continue to offer savings on the solutions we need even in the future. We look forward to a very long lasting relationship with VT CRM Consultants. Their excellent service have brought us all closer together and turned our relationship from merely "Customer-Service Provider" to "Friends". We are fortunate to have such wonderful, thoughtful friends. I hope that this is the kind of service that will be offered by VT CRM Consultants permanently as this is exactly what we as customers want to have. Without any doubt I can confidently recommend VT CRM Consultants to anyone who needs a CRM Solution for their organisation in the future. Believe me, it's always the after sales service that counts and this is one area where VTCRM Consultant exceeds. Keep up the good work VTCRM Consultant !